How to Open eRx (prescription) in iPad Safari

If you try to open eRx on an iPad, you may encounter an error asking you to check your URL. Follow these steps to resolve the issue:

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Step 1: Adjust Safari Settings

1️⃣ Open the Settings app on your iPad.
2️⃣ Search and select Safari.
3️⃣ Disable the following options:

• "Prevent Cross-Site Tracking"

• "Hide IP Address"

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Step 2: Refresh DocVilla

✅ Open the DocVilla Dashboard again.
✅ Refresh the page.
✅ Now, you should be able to access eRx without any issues.

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Why These Steps Are Necessary?

Safari’s privacy settings can block certain functionalities needed for eRx to work properly. By disabling Cross-Site Tracking and Hiding IP Address, you allow DocVilla to load eRx securely.

Now you can easily access eRx and manage prescriptions on your iPad!