How to Book an Appointment from the Custom Patient Portal

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How to Book an Appointment from the Custom Patient Portal

This step-by-step guide outlines how to book an appointment through your custom patient portal, ensuring smooth scheduling and accurate data entry.

Steps to Book an Appointment

Step 1: Log In to the Patient Portal

  • Access the portal and navigate to the “Appointments” section to see existing bookings or start a new one.

Step 2: Click on “Take Appointment”

  • Select the Take Appointment option to initiate a new appointment request.

Step 3: Select a Provider and Location

  • Choose the desired doctor or healthcare provider.

  • Pick the location for the appointment (in-person or virtual).

Step 4: Choose Service and View Details

  • Select the type of service (e.g., consultation, follow-up).

  • Review the pricing, duration, and any other relevant information.

Step 5: Pick the Date and Time

  • Use the Calendar to find available slots.

  • Choose the desired date and time based on the provider's availability.

Step 6: Enter Patient Information

  • Personal Details:

    • First Name, Middle Name, Last Name

    • Date of Birth, Gender, Race, Address

  • Contact Information:

    • State, Mobile Number

  • Health Information:

    • Height, Medications, Supplements

    • Allergies, Tobacco/Alcohol Usage

    • Current Health Issues, Primary Complaints, Additional Notes

  • Insurance:

    • Provide insurance details (if applicable).

Step 7: Enter Payment Information

  • Enter credit card details:

    • Name on Card, Card Number, CVV, and Expiry Date.

  • Note: This step is mandatory to complete the booking.

  • Now click on Book Appointment.

In the custom patient portal, we have ability to remove the insurance section for cash based practices.

Step 8: Appointment Confirmation

  • After submission, the appointment will be sent for the doctor’s approval.

  • Once approved, it will appear in your Appointments section.

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