How to Generate a Patient Invoice in DocVilla

For practices on the Gold plan, when a balance due is created, the system automatically sends an invoice/payment link to the patient’s registered email address. The patient can then open the link, verify their Date of Birth, and select the transactions they wish to pay.

Note: This feature is available only for Gold contract members.

How to Resend Invoice Link

If a patient requests the invoice link again:

1. Go to the Patient Profile

2. Navigate to the Payment section

3. Navigate to Charge

4. Click on Send Bill Pay via Email

This will resend the payment link to the patient.

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How to Download or Print an Invoice or Receipt

1. If the Balance is Due (Unpaid Invoice)

1. Go to the Patients tab

2. Search and select the patient

3. Click on Payment

4. Click on Charge

5. Select Print to generate and download the invoice

6. Practices can provide the invoice to the patient or send it via USPS.

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2. If the Payment Has Already Been Made

1. Go to the Patients tab

2. Search and select the patient

3. Click on Payment

4. Navigate to History

5. Locate the payment

6. Click on Download Invoice

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To learn about How to Delete a Payment or Invoice in DocVilla, click here: How to Delete a Payment or Invoice in DocVilla