How to Document Phone Calls / Internal notes in DocVilla EHR

DocVilla EHR allows providers and staff to document patient-related phone calls for accurate recordkeeping. Phone call notes can be added directly to the patient’s profile and also viewed within encounters.

Documenting a Phone Call

1. Go to the Patients tab at the top.

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2. Search for and select the patient’s name.

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3. Once the patient profile opens, click on Add Note.

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4. Fill in the details:

   • Subject – Enter a subject line for the note.

   • Note Type – Select Phone Call.

   • Description – Enter the details of the call.

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5. Click Save Note to save the record.

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Viewing Notes Within an Encounter

1. Go to the Consults tab at the top.

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2. Search for and select the patient’s name.

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3. Click on the icon labeled See Patient Notes to view all notes (including phone call notes) linked to the encounter.

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