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How to Set Up and Manage Patient Reminders in DocVilla
DocVilla allows you to send automatic appointment reminders to patients via email. While the reminder frequency is fixed and cannot be changed, you can customize the email content to suit your practice's communication style.
Key Points
Reminder Frequency (cannot be modified and is preset):
Email Reminder are sent when you schedule appointment.
Email Reminder are sent when you reschedule appointment
Email and SMS (Gold plan members only) reminder are sent 1 day prior to the appointment
Calendar reminder (if accepted by the patient) are shown an hour before the appointment
To customize the Email content:
Step 1: Go to Setup
Step 2: Click on Enc Setup
Step 3: Select the Misc tab
Step 4: Look for the section related to Reminder Email Content
Step 5: Edit the text as needed and save changes
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